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Policies:

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Please arrive to your appointment with your face free of makeup and oils. If you arrive in makeup, you will be required to remove the all of the products an extra time will not be added to your appointment time. 
 

A non-refundable fee of $25 is required to book and secure your appointment. The remaining balance can be paid in cash or card.

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A 15 minute grace period is allowed for all customers. After 15 minutes, your appointment will be cancelled. A new deposit will be required to schedule a new appointment. 

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 The client is responsible for rescheduling their appointment. To reschedule your appointment, please use the app or your confirmation email. You are allowed to transfer your deposit to a new appointment once. If you are not able to reschedule on the app, it is considered a late cancellation. Cancellations with less than a 24 hour notice and No Call No Show appointments will be billed 100% of the service. In the case of inclement weather appointments will be rescheduled. Booking fees will not be refunded.

 

Bank disputes are not warranted and will require full amount for the service to be paid. 

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If the payment card on file declines, LLBS Salon will reattempt charging the form of payment on file up to 120 days after the scheduled appointment. Lax Lash Beauty Studio's is not responsible for any overdraft fees. It is solely the responsibility of signer of this agreement. Please ensure your card on file is valid and has access to funds.

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There are no refunds. If you experience excess shedding, please reach out without 48 hours of your appointment for a free touch up. Touch ups within 3-5 days from your appointment have a fee of $35. A Mini Fill appointment can be done within 7 days of your appointment. Appointments scheduled after 7 days must be booked as a standard fill in appointment. 

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.Be sure you have entered your correct phone number and email . You will receive a confirmation email right after booking with the : address of the appointment , time, date , and duration of the Service.

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Ensure that you have entered the correct phone number and email when booking your appointment. You will receive a confirmation email with important information about your appointment.

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SAME DAY ILLNESS: Should you have to cancel the day of your appointment due to feeling ill, your are still required to cancel the appointment and you will be required to pay the full balance. You can reschedule your appointment with no additional charges for 7 days. After the 7 days window, you will be required to book a new appointment and pay the associated fees.

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COVID-19 Statement: IF YOU ARE EXPERIENCING ANY COVID-19 SYMPTOMS OR HAVE BEEN EXPOSED, PLEASE CANCEL YOUR APPOINTMENT IMMEDIATELY. TO RESCHEDULE YOUR APPOINTMENT, PROOF OF A NEGATIVE COVID-19 TEST MUST BE PROVIDED. THE BOOKING FEE CAN BE TRANSFERRED ONCE.

PHONE: 919-675-1297

EMAIL: info@laxlashbeautystudio.com

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Faqs:

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1. How long does lash extensions last? Depending on the person about 21 days BUT a fill in a recommended every 2 weeks
2. Can I get my lash extensions wet? Yes you can after 24 hours
3. How do I clean my lash extensions? With lash extensions oil-free cleanser 

4.Can I Wear Make up ? Yes you can .Try to avoid oily base products and make sure you clean them daily. Failure to properly take care of your lashes may require them to be removed and a new set will have to be applied. 

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